“I would like you to know how indebted I feel to you and your colleagues. The thoroughness and professionalism you showed over this period together with the humanity with which you engaged with me made an important contribution to my ability to cope. Thank you so much.”


Mr SD
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Website Privacy Policy

Privacy Policy

We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that we attach to this issue and our commitment to ensure that we comply with UK legislation in this area.

Your Consent

By entering and using our Website, you consent to the collection, use and retention of your personal information for our legitimate business purposes as explained and set out in this Privacy Policy.

If you wish to receive regular briefings about our products and services from time to time, please contact Sansbury Douglas stating “Please keep me informed of Sansbury Douglas” in the Subject line, with details of what information you require.

From time to time we may wish to forward your details to other businesses in order that they may keep you informed about other relevant products and services that we feel may be of interest to you. Please contact Sansbury Douglas stating “Please keep me informed of other relevant products and services” in the Subject line if you wish to receive such information.

Should you wish having given your consent to withdraw it at any time, please contact us at the address on the home page.

Collection, Use and Retention of Information

We collect, use and retain information about you only if we reasonably believe it is justified, required and useful in order to conduct our business effectively and to provide you with information about products and services we believe will be of interest to you.

Protection of Information

We maintain appropriate security standards and procedures in relation to the collection, use and retention of your information in order to prevent unauthorised access or disclosure.

Should you contact us, our security procedures mean that we may request proof of identity before we are able to disclose any information to you.

Disclosure to Third Parties

We do not disclose your personal information to any third party without your consent except when necessary in relation to any supply of products and/or services by us to you or in order to protect against fraud or any other crime (usually by providing such information to a reputable information reporting organisation) or in the unlikely event that we sell our business then to the purchaser of that business.

We may in addition from time to time share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our Website or we may tell our business partners the number of customers in certain demographic groups who visited our site. This does not involve the disclosure of any personal information which can identify any particular visitor in any way.

Employee Access to Information

Your information is disclosed to our employees, agents and representatives on “a need to know” basis and we confirm that all such persons understand the importance of client confidentiality and privacy.

Cookies

Our Website may employ the use of “Cookies”. These are small pieces of information that are stored by your browser on your computer’s hard drive and which track and report back information about you to us. Most browsers automatically accept Cookies, but you can usually change your browser to prevent that if you wish.

Updating, Maintenance and Accuracy of your Information

We do our best to ensure that all information held relating to you is kept up-to-date, accurate and complete.

In this regard, we also rely on you to notify us if your information requires updating or deleting. We will respond to requests from you to so update or delete your information in an efficient and timely manner.

Links to other Web Sites

Our site may contain various links to other Sites that are operated and/or owned by third parties. We do not have control over such third party Sites and cannot accept responsibility should you decide to enter them.

If you have any questions or comments about our Privacy Policy, please contact us on Sansbury Douglas and we will endeavour to respond as soon as possible.

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